Supply chain

We support our customers along the entire value chain.

Cherry picking for the benefit of our customers

After all, we have plenty of partners. 1 800 small, medium-sized and large companies supply their goods to us and support us with services. We select each one carefully to ensure that they share our values, and review the quality and safety of their products. In our procurement conditions, we clearly state that our supply chain must meet exemplary demands, from start to finish.

1. Our ambition

Ties that stand the test of time

We are fastidious in our selection of suppliers, particularly in the area of paper procurement. Given that paper makes up the largest proportion of our procurement volume across the Group, we know every single one of our suppliers. We are in constant communication with each of these partners and carry out regular audits.

As soon as quality is no longer up to scratch and is not improved, we call it a day.

«By 2030, all our direct suppliers must receive an A in their self-audit.»

2. Our actions

If you have your eye on us, you must have plenty to offer

We source wood fibre (whether virgin or recycled), adhesives, inks, coatings, and much more from more than 1 800 partners across Europe. We are always more than happy to pick small companies to be our partners. Our procurement conditions are clear and precisely worded, so it is easier for us to make and review our choice. Our supply chain is measured and judged on how these conditions are met.

Our supply chains are stable

COVID and the Russian-Ukrainian war have challenged us. Due to the current situation, we analyze the most important supply chains daily and evaluate new suppliers if necessary. One of the most important building blocks in the supply chain are our paper mills, which very reliably supply the raw material for corrugated board production. The supply chains have thus always been stable to date.

Concentration of the supply chain

The acquisition of the paper mill in Eilenburg (Germany) further secures the upstream supply chain, i.e. paper production. Now Model Group can cover 100% of its own demand for recycled containerboard. The geographical location of Eilenburg, close to other Model corrugated board mills, will also mean shorter transport distances than if the containerboard were supplied from Switzerland.

Keeping our word – and letting our actions speak louder

Within our General Terms of Procurement, our suppliers guarantee that they will adhere to the EU chemicals regulation REACH. They guarantee that they will comply with all applicable environmental legislation and the requirements of the Code of Conduct of the Business Social Compliance Initiative (BSCI). This includes a ban on discrimination and corruption, fair salaries, compliance with human rights and occupational health and safety standards. The Model Group’s suppliers also undertake to continually improve manufacturing conditions, handle resources responsibly and protect the environment as best possible.

Our requirements also apply to our suppliers’ suppliers, and to the Model Group’s entire supply chain as a result.

No stone left unturned

We check our suppliers regularly. Part of this happens through the due diligence process of self-audits, but we also carry out audits ourselves. Paper is the most important component of our products. To emphasize the high expectations we have of our suppliers, we regularly conduct supplier re-audits at our major paper manufacturers. The topics we examine go beyond the minimum requirements for sustainability certifications, meaning that we also look at product quality, manufacturing processes, and employee training.

As we choose our suppliers carefully and in line with stringent requirements, it is rare that we need to reassess their environmental or social impact in depth. Most of our partners already meet very high standards when it comes to sustainability, but we aim to raise the bar even further.

The due diligence process below applies to direct procurement for production sites within Switzerland:

Every supplier, whether new or existing, carries out an annual self-audit using a Model questionnaire and has to supply the corresponding documentary evidence. We focus on reviewing the requirements listed in the General Terms of Procurement.

We assess risk criteria across every relevant area and review whether the supplier, the product, or the service display critical issues.

If the supplier does not meet our requirements, we ask them to improve and report back.

We then review whether the improvements meet our expectations and, in case of doubt, carry out an audit ourselves. If their progress is unsatisfactory, we bring our collaboration to an end.

3. Our goals

What we want to achieve

By 2030, we want all our direct suppliers to have achieved ‘category A’ in their self-audit. We use the following measures to consistently implement and enforce our sustainability requirements within the supply chain:

  • Our sustainability requirements are put into practice across the entire Model Group and expanded to also cover the procurement of additives.
  • We choose suppliers that already satisfy the demands of category A, or help them to get there.
  • We are continuing to scale up supplier self-audits.

GRI information

Documenting GRI indicators

This report complies with the Global Reporting Initiative (GRI) standards and aligns the key aspects of the GRI with the four pillars of the Model Group’s sustainability strategy.

GRI 308-1

Environmental assessment

GRI 414-1

Social Assessment

To the next topics

Strategy and Vision

We do not want to deceive you. We want to set goals we can actually reach.



Our products have an impact on the environment. That is why we ensure that they are harmless.



Our manufacturing processes are not yet carbon-neutral. But we are making good progress.



In short, we delegate responsibility. To every single person.